Roofing questions

What would you like to know?

Answers about replacement, repairs, inspections and commercial properties.

Roofing basics

Do I need a new roof or just a repair?

Hawk Eye offers roof repairs as well as replacement. Tell us about the leak or damage and any previous repairs. The appropriate scope depends on what an assessment finds.

What are the best roofing materials for Jacksonville weather?

Architectural shingles and metal roofing are both installed here and both handle First Coast heat, heavy rain and wind-driven weather. Which suits your property depends on the existing structure, the look you want and your budget. Ask for the options that apply to your roof and what each involves.

Should I repair or replace my roof?

Start with the extent and cause of the problem, the condition of surrounding materials and the repair history. A localized defect may suit a repair; broader deterioration may justify replacement. Ask for the findings supporting the recommendation and compare the scope of both options.

How do I compare roofing estimates in Florida?

Compare the proposed scope, materials, exclusions, treatment of additional work and written warranty terms. If two proposals differ, ask what is included in each before comparing the total price.

How much does a roof replacement cost in Jacksonville, FL?

A meaningful price needs a defined scope for your property. Size, materials and the work required belong in a project-specific proposal. Use an online estimate as an initial guide.

Can the price change after work starts?

Ask how the contract handles concealed damage and changes in scope, including how additional work is documented and approved. The terms for your project should be settled before work begins.

How long does a roof replacement take?

Most residential replacements take 1–3 days, depending on home size. Weather, roof complexity and additional repairs can affect the schedule. Discuss the expected timeline for your property before work begins.

Do you offer warranties on your roofing work?

Workmanship and manufacturer warranties are available on new roofs. Ask for the terms that apply to your proposed project, including coverage, exclusions and any registration requirements.

Can I finance a new roof?

Financing options through GoodLeap may be available for eligible residential roof replacement projects. GoodLeap determines approval and provides the rates and terms. Review the project scope and the financing disclosures before deciding.

Inspections and storm damage

What is included in a free roof inspection?

Our residential offer includes drone-assisted inspection and a detailed report with photos. Tell us if you need an inspection for a specific insurance, sale or other requirement so we can discuss whether this service is appropriate.

Is this a wind-mitigation or four-point inspection?

Do not assume a free roof inspection meets a separate reporting requirement. Tell us exactly what your insurer, buyer or lender has requested so we can discuss whether this service is appropriate.

How fast can you respond to an emergency roof leak?

Call to discuss current availability. Weather, safe access and the work required affect scheduling. Current scheduling is confirmed when you call.

Does a tarp finish the repair?

Temporary protection and permanent repairs are separate scopes. Ask what work is proposed now and what follow-up is needed.

Will my insurance cover storm damage roof repairs?

Your insurer determines coverage under your policy. Direct coverage questions to your insurance agent or insurer. Roof photographs can document conditions, but a roofing assessment does not determine what your policy will pay.

Commercial properties

What details help assess a commercial project?

Send the building address, use, roof system if known, the problem or planned work, access restrictions and previous roof reports. You do not need to identify the system yourself. We will discuss whether the work fits our services and what assessment is appropriate before a proposal.

Is a commercial assessment free?

Contact us to discuss the building and assessment requirements, including any applicable charge. Assessment terms are agreed for the commercial property.

Can work be scheduled around occupants?

Tell us about occupied areas, hours and access restrictions when discussing the project. The available arrangements need to be agreed for the specific job.

Can I use the online estimator for a commercial roof?

Contact us about a commercial project. Its scope needs to account for the building, roof system and access requirements; an online residential estimate is not a commercial proposal.

Does every commercial leak require replacement?

No. A leak first needs a cause and scope assessment. Compare what a localized repair would address with the condition of the broader roof. Include previous repairs and warranty records so the proposed work can be considered in context.

Working with Hawk Eye

Can I get a roofing estimate online?

The online estimator provides an initial estimate. A project-specific proposal needs to account for the property and the work involved. For repairs or a commercial project, contact us to discuss the details.

What areas of Jacksonville and the First Coast do you serve?

We serve Jacksonville and surrounding First Coast communities across Duval, Clay, St. Johns, Nassau, Baker, Putnam and Flagler counties. Contact us with your property address and the work you need.

How do I schedule a free roof inspection?

Call (904) 597-8992 to discuss the property and arrange a visit. Let us know what prompted the inquiry and any access requirements.

Where can I find your contractor information?

Our Florida roofing contractor number is CCC1334272. Ask for current licensing and insurance documentation when discussing your project.